AMU Telephone FAQs
Q. What is AMU Telephone Service?
A. AMU Telephone can provide you with local telephone service, local long distance service within your calling area, and other telephone services.
Q. How much is AMU Telephone Service?
A. Residential service is $13.50 per month. Each residential line is also subject to a $4.50 subscriber single line charge, or a $7.00 Multi Line charge; a $1.00 E-911 surcharge; a FUSC charge, and taxes.
Business service is $31.25 per month. Each business line is also subject to a $4.50 subscriber single line charge, or a $7.00 Multi Line charge; a $1.00 E-911 surcharge; a FUSC charge, and taxes.
Q. Is there a fee to switch to AMU Telephone Service?
A. First-time AMU Telephone customers will not be charged a fee when they switch from another provider, although a deposit may be required.
Q. Can I keep my current 295 telephone number?
A. You may keep your same phone number with a 295 prefix when switching to AMU Telephone service. AMU does not charge for porting your 295 telephone number to its system. You may also choose to take a new phone number with a 395 prefix. Phone numbers with 295 and a 395 prefixes are considered local calls.
Q. Who can get AMU Telephone Service?
A. Anyone living within the Algona city limits, nearby subdivisions, and Oak Lake may get AMU Telephone service. Feel free to contact AMU at 295-3584 if you have questions on whether you can receive AMU Telephone service.
Q. What if I have a problem with AMU Telephone Service?
A. Make sure your phones in the house, garage and basement are on the hook and check all connections. Look for wires that are cut or exposed to water. If you continue to have a problem, contact AMU’s Technical Support Line at 295-6901. It is available 24/7 365 days a year.
Q. Why do I hear other people talking when I am using my cordless phone?
A. Try changing the channel on the cordless phone. If you still have problems, try using a non-cordless phone.
Q. What is the Local Calling Region?
A. Luverne, Wesley, and Whittemore