Q.  How do I use my Cable Service?

A.  Depending on what kind of television or VCR you have and

      the optional channels that you order. Algona Municipal

      Utilities may need to connect the cable to a converter. If a

      converter is necessary, AMU can provide one for you at a

      minimal monthly charge.  The cable is then connected to your

      television or VCR antenna input.To view cable programming

      via a converter, your television nor VCR must be tuned to

      channel 3.

• Are your TV, VCR, and converter all connected properly, plugged in and turned on? Does a wall switch control power to that outlet? Are other electrical devices in that room working properly? 

• Are all cable connections tight?

• Is your TV or VCR tuned to channel 3 or 4 and in the proper mode? (if necessary, refer to your TV or VCR instruction manual or television menu screen if available.)

• Is the reception problem on just one or on several channels?

• Are other televisions connected to cable working properly?

• Could a power failure or neighborhood construction have caused the problem?

Q. Do I have to buy HDTV equipment to watch high definition

      programming?

A. Anyone who wants to receive a high definition signal needs an

     HDTV set (High Definition Television Monitor).  AMU provides

     an HD-enabled box or a cable card for customers to receive

     High Definition Programming. Once you have an HDTV set, call

     AMU to upgrade your current digital set-top box to an

     HD-enabled box.

Q. What are the features and benefits of a DVR?

A. The Digital Video Recorder (DVR) puts TV on your schedule

     so you can watch what you want when you want when you want

     to watch it.  Touch the button of your remote control and the

     DVR finds and digitally records your favorite shows.The DVR

     gives you the power to pause live TV and do your own instant

     replays. The DVR also lets you fast-forward and rewind your

     recorded programs.